We accept major credit/debit cards (Visa, MasterCard, Amex), Shop Pay, Apple Pay, Google Pay, and PayPal. All payments are processed securely.

We can usually edit or cancel within 12 hours of purchase. Contact us ASAP at info@kavecore.com with your order number.

Yes—at checkout select Shop Pay Installments (where available) to split your payment over time.

We ship worldwide. Shipping options and rates are shown at checkout based on your address and cart.

Processing: 1–3 business days.
Transit (most regions): 4–9 business days for standard parcels; large furniture may take 7–15 business days depending on carrier and destination.

Local VAT/GST and import duties may apply based on your country. These are the responsibility of the recipient unless stated otherwise at checkout.

You’ll receive a tracking link via email once your order ships. You can also log into your account at kavecore.com to view status.

We offer a 15-day return window for unused items in original packaging. To start a return, email info@kavecore.com with your order number. (Note: custom items and used bedding may be non-returnable for hygiene reasons.)

Please inspect upon delivery. If damaged, contact us within 48 hours with photos of the product and packaging so we can resolve it quickly with a replacement or refund.

Yes, our products are covered by a 12-month limited warranty against manufacturing defects. Normal wear, improper use, and accidental damage aren’t covered.

Some furniture ships flat-packed with simple assembly instructions and hardware included. For wall panels and lighting, professional installation is recommended in some cases.

Wipe furniture with a soft, damp cloth; avoid harsh chemicals. For bedding, follow the care label—typically gentle cycle cold, tumble dry low, remove promptly.

Many panels are suitable for dry or semi-humid spaces. For high-humidity areas, choose moisture-resistant options and follow the installation guide.

Most fixtures include compatible bulbs unless otherwise stated on the product page. Check the “Specifications” section for each item.

Select items can be customized. Share your needs at info@kavecore.com and we’ll advise on feasibility, lead time, and pricing.

Yes—digital gift cards are available in multiple denominations and delivered instantly by email.

Enter your code at checkout in the “Discount code” field. One code per order unless stated otherwise.

No—guest checkout is available. Creating an account helps you track orders and manage returns easily.

We take privacy seriously and only use your information to process orders and improve your experience. Read our full policy here: Privacy Policy.

Email us at info@kavecore.com. Business hours: Mon–Fri, 9:00–18:00 (local time). For urgent shipping issues, reply to your order confirmation email for fastest support.